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Beverly Healthcare survey reports released |
| Channels » Home » News » Beverly Healthcare survey reports released |
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January 11, 2004 |
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This article was reprinted with permission from the Jan. 11, 2004, edition of The Aberdeen (S.D.) American News.
The results of its annual satisfaction survey demonstrates that Beverly Healthcare-Groton [S.D.] continues to receive high marks from families and friends, says Steve Mogen, the nursing home's administrator.
This week, Beverly Healthcare-Groton released the results of its satisfaction surveys that are distributed to customers each year.
Of the customers who responded, 100 percent said they are satisfied or very satisfied with the overall care and services provided to their family members, and 100 percent would recommend BH-Groton to a friend, says a news release.
"The surveys are the most comprehensive of their kind in long-term care, and are part of Beverly Healthcare's nationwide quality assessment," the release says.
Mogen says the results are encouraging at a time when nursing homes are under increased public scrutiny and government regulation.
"We are committed to providing quality care to our residents," he said. "This isn't just a job for us; we have put our heart into the success of our home. Receiving positive feedback from our customers just reinforces that we are working diligently to provide a safe, positive and caring environment for the residents."
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